# PawBucks — Complete Platform Documentation

> PawBucks is an all-in-one pet ecosystem and digital payment platform connecting pet owners with trusted local merchants while rewarding every purchase.

## Platform Overview

PawBucks serves three primary user groups: pet owners (consumers), pet merchants (businesses), and veterinarians. The platform creates a closed-loop economy where pet spending generates rewards that can be redeemed across the network.

### For Pet Owners

Pet owners use PawBucks to:
- **Discover** local pet businesses (stores, groomers, trainers, vets, boarding)
- **Pay** at partner merchants using the digital wallet
- **Earn** PawBucks rewards on every transaction (10x-30x per dollar based on tier)
- **Redeem** PawBucks for discounts on future purchases
- **Track** all pet-related spending with detailed category breakdowns
- **Manage** pet profiles including health records, vaccinations, and medications
- **Report** lost pets with community-powered flyer alerts
- **Shop** the PawBucks Pet Store for products from verified merchants
- **Book** services like grooming, training, and vet appointments
- **Refer** friends and earn bonus PawBucks

### Membership Tiers

| Tier | Earning Rate | Monthly Cost | Benefits |
|------|-------------|--------------|----------|
| Free | 10x PawBucks/$ | $0 | Basic rewards, merchant discovery |
| PawPass | 20x PawBucks/$ | Paid | Enhanced rewards, exclusive deals |
| PawPass+ | 30x PawBucks/$ | Paid | Maximum rewards, priority support, premium perks |

1,000 PawBucks = $1 in redeemable value.

### Welcome Credit System

New users receive a Welcome Credit (up to $250 across 4 tiers) to try the platform. The credit is applied as PawBucks and can be used at any partner merchant.

### Pet Profiles

Each pet owner can create detailed pet profiles including:
- Species, breed, age, weight
- Vaccination records
- Medication tracking
- Allergy information
- Vet visit history
- Health timeline

### Lost Pet System

PawBucks features a community-powered lost pet alert system:
- Create digital lost pet flyers with photos and details
- Geo-targeted notifications to nearby users
- Status tracking (lost, found, reunited)
- Share flyers on social media

## For Pet Merchants

### Getting Started
Merchants sign up, create a business profile, and set up their digital storefront. PawBucks provides all the tools needed to run a pet business online and in-store.

### Merchant Features

- **Digital Storefront**: Customizable online store with product listings
- **Point of Sale (POS)**: In-store payment processing
- **Booking System**: Appointment scheduling with intake forms and waitlists
- **Loyalty Programs**: Digital punch cards and custom reward programs
- **Customer Insights**: Analytics on customer behavior and spending patterns
- **Search Ranking**: SEO tools with booster keywords for platform visibility
- **Brand Campaigns**: Partner with pet brands for co-marketing campaigns
- **Tax & Accounting**: Expense tracking, tax reports, and accountant access
- **Invoicing**: Create and send professional invoices

### Merchant Categories
- Pet Stores
- Dog Groomers
- Cat Groomers
- Pet Trainers
- Pet Boarding & Daycare
- Pet Sitters & Dog Walkers
- Pet Bakeries
- Pet Photographers
- Pet Insurance
- Other Pet Services

## For Veterinarians

### Veterinary Practice Management
PawBucks provides a complete veterinary EMR and practice management suite:

- **SOAP Notes**: AI-assisted clinical documentation
- **Patient Records**: Complete medical history with timeline view
- **Lab Integration**: Connect with external lab services for results
- **Imaging**: DICOM-compatible imaging records and AI analysis
- **Prescriptions**: Digital prescription management
- **Insurance Claims**: PawProtect insurance claim processing
- **Compliance**: Automated vaccination and compliance reminders
- **Telemedicine**: Video consultation capabilities

### AI Clinical Tools
- AI-powered SOAP note drafting from voice recordings
- Diagnostic image analysis with anomaly detection
- Lab result interpretation and trending
- Clinical decision support

## Technical Details

### Platform Type
- Progressive Web App (PWA)
- Available on web browsers, installable on iOS and Android
- Responsive design for mobile and desktop

### Security
- End-to-end encryption for payment data
- HIPAA-compliant veterinary records
- Row-level security for data isolation
- Two-factor authentication support

### Payments
- Stripe-powered payment processing
- Direct merchant payments with application fees
- PawBucks digital currency system
- Subscription billing for membership tiers

## Links

- Homepage: https://pawbucks.app
- Sign Up: https://pawbucks.app/auth
- Discover Merchants: https://pawbucks.app/discover
- Merchant Directory: https://pawbucks.app/directory
- Pet Store: https://pawbucks.app/pet-store
- Lost Pets: https://pawbucks.app/lost-pets
- For Merchants: https://pawbucks.app/merchants
- Install App: https://pawbucks.app/install
- Referral Program: https://pawbucks.app/referrals